The ability to see the perspective of another is evidence of social and emotional intelligence. Parents and educators alike strive to help children develop empathy – the capacity to feel and understand the behavior of others and to care for them.
World religions and philosophies promote compassion and kindness such as the Golden Rule – Matthew 7:12 or The Dalia Lama “My religion is very simple. My religion is kindness.”
Real empathy is sometimes not insisting that it will be okay, but acknowledging that it is not.